Product Warranty
Your eTrike comes with an industry leading 2-year electric drivetrain non-transferable warranty from the date of purchase. This covers the most important and expensive parts including your motor, battery and controller. All other components aren’t covered under warranty. Most of these wear and tear parts are under $100. If any component of the eTrike is defective or prevents safe and effective operation during the warranty period, please contact eTrikeCo immediately for service before operating the vehicle. Service and repair during the warranty period must be completed by eTrikeCo or an authorized party.
*Note: Specifications and performance may vary due to factors such as voltage, load, and environmental conditions. Measurements may vary +/- 1”. Specifications subject to change without prior notice. The information contained herein is correct at the time of publication; we reserve the right to alter specifications without prior notice.
For Service Or Technical Supports
The following actions render the warranty null and void:
- Damage caused when the operator fails to use and maintain the eTrike in full compliance with these instructions.
- Improper use of the eTrike, including but, not limited to collisions with other objects, overloading the eTrike, and chemical corrosions.
- Any and all damage caused by human factors.
- Damage as the result of unauthorized disassembly and/or modification of the
- Damage caused by improper storage or accident, including as the result of a power surge while charging.