Learn more about eTrikeCo and general information about our products and services. If you need additional information, please use our contact form, and we will get back with you as soon as possible.
A: We do not have a store front. Rentals are available at select locations. Please check our rentals page for up to date locations. If you are interested in purchasing, please order online or contact us directly at info@etrikeco.com.
A: Each location is different. Please check our rentals page and select the location you’re interested in to view hours.
A: ETR100 and ETR400 eTrikes are best suited for hard packed flat surfaces including bike lanes, residential streets, paved bike trails. Diablo eBike are best suite for all types of terrain. Natural and paved surfaces.
A: Water is not provided.
A: All ability levels are welcome for eTrike rentals. You must have the ability to ride a bike and balance for eBike rentals. All riders for all rentals must disclose any physical or cognitive limitations that may prevent them from safely operating the eTrike or eBike.
A: All riders must be 16 years+.
A: Valid picture ID and matching credit card.
A: Our Oaklander and Santa Rosa eTrikes are fit for up to 2 adults and 1 child. Our Diablo eBike are fit for 1 rider.
A: At this time multi day rentals are not available. We hope to implement this in the near future.
A: We will provide a full refund and transportation back to your starting point.
A: All products come fully assembled.
A: Your product is assembled and delivered or available for pickup at the nearest rental location.
A: All products have a 1 year Warranty.
A: We offer replacement parts and mobile service by appointment.